Book Review
All the world's a market?
Intellectual Property Rights in the WTO And Developing Countries

Patent policies
FOR generations tribesmen in the Amazon rain forests have used secretions from the skins of frogs to make poison blow darts. Abbot Laboratories is developing a painkiller modelled on the active chemical in the frog secretion that seems as effective as mo rphine but without its damaging side effects.

Safeguards in place
Publishers: Ministry of Commerce & Industry and Ministry of Agriculture

CRM at the Speed of Light
THERE is no room for lagging in the 21st Century New Economy. Lagging means lost customers, which means damage to the bottom line. But how do you not lag when customers are moving lightning-fast to demand constant changes in the spe ed to complete their transactions? Customer Relationship Management, a strategy that leverages very advanced technologies, is one answer that helps you see where the technology is headed.

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