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K.S. Vasanth

CHENNAI, Aug. 20

KAIZAN, Total Quality Management, 5S, lean thinking... If you thought that's all there is to management and productivity techniques, think again.Neuro Linguistic Programming (NLP), the not-so-new kid on the block, is spreading like wild fire, promising to pep up the techniques that companies currently practise.

Defined as the technology of the mind or science of achievement, NLP was developed in the US in the early 70s by studying the thinking and behavioural skills of particularly effective and successful people. And Chennaiites can count themselves lucky, what with Sue Knight, master practitioner and author of highly-acclaimed books such as NLP at Work, NLP Solutions and Introducing NLP, scheduled to visit the city on October 22 and 23 for a workshop organised by U & Infinity and the British Council.

Naturally, S. Ashok, Director of U & Infinity and an international NLP consultant trained by Knight , is thrilled by the prospect of NLP reaching out to new audiences and the mileage it will get from Knight's visit.

The myth that NLP is only for offices, big organisations or factories needs to be shattered, says Ashok. It is as successful at the personal level as at the organisational level, he says.

In fact, Ashok, whose other specialisation is TQM, first tried NLP (combining it with TQM) on a batch of masons and plumbers at a training programme organised by the Builder's Association of India in association with Anna University. The paper he prepared based on the experiment — `NLP to promote TQM for effective implementation of ISO' — was ranked second at the 6th International Conference on ISO and TQM , held in Scotlandduring April 2001.

This shows the simplicity and effectiveness of the technique and after Knight's visit, we plan to go all out in popularising NLP, he says.

For Knight, whose client list includes such prestigious names as the House of Lords, PricewaterhouseCoopers and British Telecom, India will be the eighth country to which her partnership extends.

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