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Tuesday, Oct 22, 2002

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QAD to appoint new India head

Neha Kapoor

MUMBAI, Oct. 21

QAD, the collaborative enterprise solutions vendor, will be appointing a new representative for its Indian operations shortly.

The company has also renewed the registration of its India office, which has been without a representative since early this year when Mr Arjun Erry, Country Manager, put in his papers.

``The Indian operations work at two levels — the support team and the sales representative office. The support work has continued through a team consisting of a few QAD professionals and people from our partner company, Atos Origin. And the work of the representative office, which primarily looks in to managing relations with partners in India, was being handled out of our office in Malaysia after Mr Erry left. We had so far not replaced Mr Erry but are now looking to have someone in his place soon," said Mr Paul Henderson, Vice-President, QAD Asia Pacific.

Mr Henderson did not give a time frame for this appointment. However, emphasising QAD's commitment to the Indian market, Mr Henderson said, "since early this year, we have been in the process of finalising a tie-up with Deloitte Touche Tohmatsu (India) who will now be our second major implementation partner in India apart from Thirdware. Also, we have just completed the renewal of registration for the Indian office, which comes up every two years. This only reiterates that India is an important market for us and we are focused on growing the market through our partner relationships."

According to Mr Henderson, Asia-Pacific accounts for 18 per cent of the company's $200 million turnover with India representing 5 per cent of the APAC revenues.

"This year the growth in the Indian market has been flat owing to the global slowdown. However, next year i.e. by end-December 2003, we expect the Indian market to double its contribution to APAC figures and account for 10 per cent of total revenues from this market. And, our partnership with Deloitte would be a major driver behind this growth."

Currently, QAD has around 80 customers in India for its enterprise resource planning (ERP) solution MFG/PRO. The company released the latest, Web-enabled version of this product - MFG/PRO eB2 - in India today. The company also plans to increase focus on marketing its private marketplace solution, eQ for which it currently has only one client in India - HLL - with whom it is working on the design aspects of the solution.

``Interestingly, we have sub-contracted some of the code development work for this product to one of our Indian partners, Atos Origins. The modifications resulting from this development work will be included in the new version of eQ to be released globally in the second quarter of next year,'' he said.

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