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Our Correspondent

Madurai , Sept. 9

THE Madurai District Tiny and Small Scale Industries Association (Maditssia) is organising a seminar here on `Career opportunities in the call centres' on September 13.

Mr K. Ramachandran, President, Maditssia, in a statement has said that the concept of call centres has become very popular in customer relations management.

Of late, in the western countries, the information technology and business organisations have distributed their jobs to the experts in India and other South East Asian Countries, because of the high payment of salary. Hence, this IT-enabled industries has a got a good future for the educated mass in the country.

More call centres are coming up in India, especially in the southern region, where opportunities for employment are growing with a demand for skilled youth and trained staff.

For placement in the call centres, one need not have computer knowledge.

One must be a graduate in any discipline and be in a position to work during late hours and importantly, should be proficient in spoken English in American slang.

Through business process outsourcing at present, the placement statistics is about 5 lakhs and this is expected to grow five times in another five years.

To meet this demand and to enlighten on the opportunities for employment for the skilled youth in the call centres, the seminar was being organised, he said.

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