The Hindu Business Line : `India can be leader in global Web services market'

"India has the right skills, the right talent and the creativity to be a leader in the global Web services market', Dr Sandeep Chatterjee, chief technical consultant for Fortune 100 companies, has said.

Dr Chatterjee, an author, technologist, consultant and entrepreneur was here to deliver a lecture on `Web service: A critical opportunity for India'. Speaking to Business Line on the sidelines of this seminar, he said that the Indian industry must act immediately and decisively to ensure its leadership position. "Or else it will simply languish in the shadow of other countries and emerging technology hotbeds'', he said.

Dr Chatterjee believes that India has a strong potential and would be able to offer an analogy with cooking. He described the Indian industry as a chef with all the ingredients ready, but without a cookbook and the step-by-step instructions to turn the ingredients into a culinary delicacy.

Stating that Web services would be the next revolution in computing, he said, "if Indian companies do not adopt Web services, they will be at a disadvantage in the global marketplace. Indian manufacturing product and service companies must therefore make Web services available to customers and partners along their value chain. They must make the software available as a Web service and develop additional software to support newer generation of Web services'', he said.

According to him, Indian universities and training institutions besides teaching Web service technologies, direct the `right way' to build such service. "This is very important'', he said.

The technology, though relatively new is the buzzword in IT in the US. It has the backing of all major software companies including Microsoft, IBM, HP, Sun, Oracle and a number of others. A recent study reported that 80 per cent of the US companies had plans to use or develop such technologies, as they envisage enormous revenue potential in this space.

Citing the example of a sugar manufacturing company that was able to save millions of dollars in operational costs each year by using Web services for tying its ERP systems together with the ERP systems of its soft drink and candy company customers as well as the cane suppliers, he said "by invoking these services, the company was able to know when, the amount and type of sugar each customer needed. With this information, the company could source the right type and amount of cane from the suppliers. By matching the demand with the supplies, the manufacturer will be able to reduce the inventory, cost and potential wastage while improving customer satisfaction''.

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