Financial Daily from THE HINDU group of publications
Saturday, Nov 15, 2003
Financial Daily from THE HINDU group of publications Saturday, Nov 15, 2003 |
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Info-Tech
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Mergers & Acquisitions Godrej buys US call centre co Our Bureau
MUMBAI: The Godrej Group has entered the global market with the acquisition of Upstream LLC, a US-based call centre company. Lawkim Upstream Contact Management, a wholly-owned subsidiary of Lawkim Ltd, a Godrej company since 1977, has signed an agreement with Upstream LLC to acquire the latter for an all-cash deal. With this acquisition, Godrej has become the first Indian company to acquire and operate a major call centre in the US market, according to a press release. Announcing the deal, Mr Adi Godrej, Chairman, Godrej Group, said: "The deal will help us consolidate our activities and investments in the BPO space. We expect to be a strong player in this industry over the coming years." Upstream LLC operates three call centres in the US. It has over 600 employees in the US .
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