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Hyderabad , Dec. 9

A SURVEY by Symantec Corporation, the world leader in Internet security, has revealed that the negative impact of spam on productivity and resources is motivating small businesses to consider taking steps, if the problem worsens.

According to a survey of 500 small businesses conducted for Symantec by InsightExpress, offering online market research service, spam is a costly and growing business concern that is causing some organisations to consider opting out of e-mail altogether, if the problem of spam increases.

Mr Matthew Moynahan, Vice-President, Client and Host Security, Symantec, in a statement said, "The results from this survey demonstrate that small businesses clearly regard spam as a business problem that threatens to undermine the efficiencies of Internet communication, transaction and commerce. However, through a combination of technology, vigilance and best practices, small businesses can significantly reduce the negative impact of spam on their operations."

The survey found that small businesses were seeing a noticeable increase in spam in their inboxes. About 64 per cent of respondents reported an increase in spam over the past six months, with 33 per cent noting dramatic increases.

Nearly 40 per cent of respondents said that spam made up more than half of the e-mail coming into their businesses.

About 42 per cent of small businesses said they would consider abandoning e-mail for business correspondence, if the spam situation worsened, and 55 per cent reportedly would consider changing their company e-mail addresses to stop spam.

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