The Hindu Business Line : `Tech must aid banks growth'

MANGALORE: The Vice-President of Infosys Technologies Ltd, Mr Girish G. Vaidya, has said that technology should be a key business enabler for banks. Addressing the members of Bankers' Club in Mangalore recently, he said that banks should reinvent themselves leveraging technology through operational efficiency, customer management, product management, and distribution and reach.

A press release by the club stated that Mr Vaidya was delivering a lecture on "Technology in Banking." The change in banking industry has steered their operations from local market place to a global market place, he said. The branch-focused operations of banks have migrated to multi-channel delivery mode. Banks, which were largely product-centric, have, out of compulsion and exigencies, become customer-centric, he added.

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