OPINION
EDITORIAL
Outsourcing is two-way street
OUTSOURCING WILL REMAIN a two-way street, however much the cynics and critics of globalisation bemoan its supposedly harmful impact on jobs in the developed world. The recent decision of Bharti Tele-Ventures to outsource its information ...
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AGRICULTURE
Farmers may not feel good, but are hopeful certainly
The leaders of the new farm movement argued, convincingly that the real culprit for the farmers' penury was the government machinery itself.
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POLITICS
Elections 2004: Early lead for NDA
The NDTV-Indian Express-AC Nielsen poll survey all but puts the NDA back in the saddle, and predicts a further fall of the Congress. This, says Rasheeda Bhagat, is mainly because of the BJP's ability to sew-up alliances, a department where the Grand Old Party has failed.
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WATER
Bonding the Narmada dam
THE party has started for many in Gujarat as June will see the Narmada waters flowing through the main canal rather than through the bye-pass tunnels, as they do now, and bring an additional five lakh hecatres of ...
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CUSTOMER RELATIONSHIP MANAGEMENT
If driven crazy, press one!
NOT too long ago, during the permit-licence-quota raj, both Government and business conspired to make the customer miserable with all the evils of a sellers' market: Indifference to complaints, neglect of quality, ...
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INTERVIEW
`The age of Indian MNC has finally dawned' — Mr N. Srinivasan, Director-General Designate, CII
There are examples of Indian companies already donning the mantle of an MNC. Companies which have operations around the world; the Aditya Birla group is an example. Ranbaxy is a great example of an Indian MNC. You are going to see in the manufacturin g side southern companies such as Sundram Fasteners, and the TVS group reaching out to rest of the world.
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LETTERS
Open skies
Financial health
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