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Astron BPO to double staff strength — $6-m facility in Chennai opened

Our Bureau


Mr Mark Underwood, Managing Director (left), and Mr David Mitchell, Chief Executive, Astron BPO Ltd, at a press conference in Chennai on Monday. - - Shaju John

Chennai , June 21

ASTRON BPO Ltd, a UK-based business process outsourcing service provider, will double its employee strength in India to about 1,400 in a year.

Most of the recruitment will happen in its Chennai facility, according to a company official.

The company will spend about $2 million (about Rs 9 crore) in the next six months in India, said Mr Mark Underwood, Managing Director of Astron BPO. The company has invested about $6 million (about Rs 27 crore) in its new BPO facility in Chennai. The centre, opened today, can house over 2,000 seats, he told newspersons here.

According to Mr Underwood, Astron BPO has delivery centres in Chennai, Thiruvananthapuram and Colombo employing about 1,300 professionals. While Chennai will be the centre of excellence for Astron BPO in Asia, the other two centres will provide back-up support. The Thiruvananthapuram facility employs about 350 professionals, and Colombo over 700. The $64-million Astron BPO, part of the £246 million Astron Group, provides services such as data management, business transcription, insurance claims processing, finance and accounting to companies in the UK, Continental Europe, Australia and North America. Its clients include Zurich Insurance, British Airways, Vodafone, Orange and Bank of Ireland. The Astron Group's other two companies are Astron Print Management and Astron Document Solutions. The total employee strength in the group is over 4,000, says a release.

Astron BPO is considering the possibility of widening its operations in low cost economies in Asia like the Philippines.

The company that mainly caters to BFSI (banking, financial services and insurance) segment is to expand into other verticals such as finance and accounting, human resources and healthcare, the release said.

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