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Wednesday, Sep 29, 2004

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Sutherland Global to expand in Mumbai

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Mumbai , Sept. 28

THE New York-based Sutherland Global Services has announced the latest expansion of its India operations in Mumbai, with plans to add 1,000 IT professionals and triple its employee base in the city.

A news release from the company said it has been "buoyed by numerous offshore outsourcing wins that include prominent players in the computer hardware, software and applications sector."

The expansion in Mumbai comes within nine months of the $150 million BPO provider's entry into the city. The company is a BPO provider to the hi-tech, finance and telecom verticals of the customer management services space.

The facility in Mumbai offers direct connectivity and redundancy with Sutherland's operations in the US, Canada and three Chennai operation centres, the release added. "We believe that the highly qualified talent pool, our telecommunications infrastructure and the bandwidth in Mumbai provides definite value and cost advantages across the spectrum of services we offer," said Mr Dilip Vellodi, Chairmand and CEO of Sutherland. "The latest expansion in Mumbai represents the successful transition of a number of our global clients to our Malad facility and we expect to expand further in Mumbai over the next 12 months.

Earlier this year, Sutherland Global Services received $30 million in its first round of external funding. The company has four offshore customer management operations centres in Mumbai and Chennai.

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