The Hindu Business Line : Dell plans campus in Hyderabad

(From left) Mr John Hamlin, Senior Vice-President, Dell Inc; Mr Bert Quintana, Vice-President, Dell International Services; Mr Romi Malhotra, Managing Director, Dell International India; and Mr Jaideep Pradhan, Site Director, Hyderabad centre, Dell International India, at the foundation stone unveiling ceremony of the company's new premises, behind Cyber Gateway in Hyderabad on Tuesday. — A. Roy Chowdhury

Hyderabad , Dec. 7

DELL Inc, the $47.3 billion IT products and services major, has announced plans to establish a Dell campus that would be developed in a 6.6-acre site in Hitec City near here.

The State Chief Minister, Dr Y.S. Rajashekhara Reddy, unveiled the foundation stone for Dell's campus in the presence of Dr John Hamlin, Senior Vice-President, Mr Dagoberto Quintana, Vice-President, both of Dell Inc, and Mr Romi Malhotra, Managing Director, Dell India. The company did not disclose its investment plans for this centre.

The campus, to be completed by October 2005, will enable Dell to move its entire customer contact centre operations from its current leased premises. Hyderabad is home for Dell's second customer contact centre in India, with the first one at Bangalore opened in May 2001. In November, the company announced a third centre in Chandigarh, slated for March 2005 launch.

Mr Romi Malhotra in a press release said, "Building our own campus is a clear indication of Dell's long-term commitment to India and Hyderabad.

The Hyderabad centre, opened in March 2003, offers multiple services to various Dell business segments covering sales, customer care, technical support, e-mail support and shared services. The company could add more functions depending on its business requirements.

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