Financial Daily from THE HINDU group of publications
Friday, Feb 25, 2005
Financial Daily from THE HINDU group of publications Friday, Feb 25, 2005 |
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Info-Tech
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Telecommunications Hutch users can say `do not disturb' Our Bureau
Mumbai , Feb. 24 AS a likely fallout of the recent public interest litigation against unsolicited calls to personal mobile numbers, GSM cellular player Hutch today announced a `Do not Disturb' initiative to protect its customers against such calls. Hutch and Orange (Mumbai circle) users can request to be put on a special list of users who do not want to receive any tele-marketing calls, said a news release from the company. Mobile users can inform Hutch about unsolicited calls they receive by sending an SMS `STOP' followed by the caller's number to 123, so that Hutch can take up the matter with organisations initiating these calls to prevent further calling from these numbers to its other subscribers. "We are concerned about protecting our users' privacy. The `Do Not Disturb' campaign is an action point to address this concern," said Mr Harit Nagpal, Chief Market Officer for Hutch in India. "As a service provider, we inform our users about new tariffs and services regularly. In case some users do not want to receive these routine service-related calls too, they can inform us by sending `DND' as an SMS to 123, and we will suspend such calls from us as well. We also need to contact our customers in case their payments are overdue. Such payment reminders can be avoided by giving direct debit instructions on the user's bank account or credit card. To avail of the direct debit service, users need to send `DD' as an SMS to 123 and we will mail the authorisation forms to them."
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