Financial Daily from THE HINDU group of publications
Friday, Apr 15, 2005
Financial Daily from THE HINDU group of publications Friday, Apr 15, 2005 |
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Info-Tech
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Software Trinity plans secondary site for disaster recovery Moumita Bakshi
New Delhi , April 14 CLOSE on the heels of announcing its plans for a new facility in Gurgaon, US-based provider of BPO and IT delivery solutions, Trinity Partners, today said that it would invest up to $5 million in setting up a `secondary site' in South India for disaster recovery. "We are planning a secondary location in South India this year to capitalise on the skill sets in the region. The secondary site would enable us to extend disaster recovery functions for our larger clients in future," Mr Francesco Paola, Vice-President (Sales and Marketing), told Business Line. The proposed site would house 50 professionals to start with. "It would entail an investment of $2.5-5 million and is likely to come up in Hyderabad," Mr Paola said. Trinity Partners delivers its offshore services through its 100 per cent subsidiary, Trinity Business Process Management, based in Gurgaon. Its solutions are categorised into two areas - namely BPO services, targeted at specific verticals like mortgage banking, and horizontals like document management domains; and IT delivery services - which include technical design, application development, and maintenance of point solutions and enterprise end-to-end solutions. The company currently has two centres in Gurgaon housing 350 staff and plans to move one of the centres to a new building entailing an area of 80,000 sq ft in Gurgaon during the second quarter of this year. "We plan to invest $8-15 million on the facility. Of this, $5 million would be utilised for IT infrastructure," he said. With the company's plans in place, its total headcount in India would touch 750 professionals by the end of this year, he added. On whether the company was mulling new centres outside India, Mr Paola said: "We want to stay in India as the services that we provide are high value and can be best serviced from India due to the level of education and language advantage." He added that 50 per cent of its staff was engaged in BPO, 30 per cent in IT and 20 per cent in the contact centre space.
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