![]() Financial Daily from THE HINDU group of publications Monday, Apr 18, 2005 |
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Money & Banking
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Public Sector Banks Ombudsman cautions banks Our Bureau
In a statement, the Ombudsman has clarified that according to RBI guidelines, the customers are free either to tender the cheques at the counters against acknowledgment or to make use of the drop box facility. He also said that no branch may refuse to give acknowledgement of the cheques at the regular collection counters. He has appealed to the customers to bring deficiencies in service in this regard to the attention of the Ombudsman at the RBI Building in Thiruvananthapuram.
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