The Hindu Business Line : Dell to raise headcount

PERSONAL computer giant Dell Inc plans to increase the headcount of its Indian operations to 10,000 by the year-end up from the present levels of around 8,000.

Dell's operations in India at present consist of a software development unit, contact centres and sales and service.

"By the end of this year our team in India should be 10,000 strong and it has been growing consistently," said Mr Kevin Rollins, President and Chief Executive Officer of Dell Inc, on his first visit here.

"The talent base and capability here is second to none," he added

Dell is committed to India, Mr Rollins reiterated adding, "We want to invest in growing our team in Bangalore. We are also expanding and building our facility in Hyderabad." Dell recently opened a contact centre in Chandigarh.

"We are a global company and we seek the best talent in every region. India has been a wonderful source of that. We will move into more cities in the future," Mr Rollins said, even while declining to comment on the investments that the company planned citing competitive reasons.

Dell, Mr Rollins, said was transforming itself from being a PC vendor into a broad-based IT supply company and had recently reset its revenue targets.

"We are aiming at a revenue of $80 billion in the next three-four years as compared to the earlier target of $60 billion in five years," Mr Rollins said adding servers, printing and imaging and flat panel products were the fastest growing segments for the company. Mr Rollins said about 55 per cent of Dell's revenues came from outside of the US, mainly from Asia, Japan and Europe.

Replying to a query on the company's move to divert some of the calls from its Indian centres last year, Mr Rollins said it was due to the company's failure to manage a rapidly growing business in India.

"We were growing too much, too fast, in too many places. Now we have slowed down and prioritised our growth. It was a misunderstanding," he said.

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