The Hindu Business Line : Tuesday, June 07, 2005

WNS revenues up 60 per cent
BPO firm WNS Global Services has reported a revenue of $165 million for the financial year 2004-05, an increase of 60 per cent based on US GAAP guidelines, according to a company release. WNS has offshore delivery centres in Mumbai, Pune, ... More

MERGERS & ACQUISITIONS

Acquisitions critical for growth as time to market gets shorter: Subex CEO
SUBEX Systems sees acquisitions as critical for its growth even as it sees earlier payback on its acquisitions in the past few months. "We strongly believe inorganic growth is critical for a product company such as ours and by acquiring a ... More

NEW PROJECTS

Mahindra BT plans software centre in Kolkata
MAHINDRA British Telecom has shortlisted Kolkata as a possible location for its third, high-end telecom software development centre in the country. Among the other destinations that are being considered as possible locations for the purpose are ... More

REGULATORY BODIES & RULINGS

TRAI releases consultation paper on ILD segment
IN a bid to promote competition in the International Private Leased Circuits (IPLC) segment of International Long Distance (ILD) sector, telecom regulator TRAI on Monday issued a consultation paper seeking comments of various stakeholders on the ... More

EVENTS

Looking Back

IT-ENABLED SERVICES

NICE tool for contact centres — Voice analysis to capture shades of emotions
THE Israel-based NICE Systems Ltd has found a nice pasture for business in India. It has come armed with the solutions it has developed for recording and analysing every word, emotion and exchange in contact centre multimedia interactions. ... More

PEOPLE

T.K. Kurien to head Wipro BPO unit
MR T.K. Kurien was on Monday appointed as the Chief Executive of Wipro's BPO business, replacing Mr Raman Roy who has resigned from the company after over three-year-stint, to pursue interests outside Wipro. "We are pleased to have Mr Kurien ... More

New head of Symphony Data
HYDERABAD: Symphony Data, the Indian arm of the US-based STI Knowledge, on Monday announced the appointment of Mr Sandeep Madan as President for its Indian operations. He joins Symphony Data at Hyderabad, post his stint as the Chief ... More

TRENDS

Market is hot as ever: Forrester
The rapid growth posted by vendors can cause problems with customer service, quality of staff, project/staff turnover, and quality of deliverables. The vendors are simply not able to hire and train enough qualified staff in such a short timeframe. More

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