![]() Financial Daily from THE HINDU group of publications Saturday, Jun 11, 2005 |
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Info-Tech
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Telecommunications Marketing - Strategy Tata Tele thrust on customer care Our Bureau
Hyderabad , June 10 GIVING a big thrust to customer care, Tata Teleservices Ltdon Friday kicked off two important customer-centric initiatives opening of the first True Value Hub and flagging off of Service-on-Wheels. The Chief Operating Officer of Andhra Pradesh and Karnataka Circles, Tata Teleservices, Mr Prabhat Pani, in a statement said, "We plan to add more True Value Hubs in the Andhra Pradesh by opening 28 more by December." The True Value Hub is part of a three-tier approach of Tata Indicom to expand retail presence in the country and serves as an integrated service centre with automated experience point where the customers get exposed to and experience the entire range of products and services. Service-on-Wheels involves a vehicle fully equipped with systems and personnel going to residential localities in the city offer instant services.
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