Financial Daily from THE HINDU group of publications
Thursday, Jun 30, 2005
Financial Daily from THE HINDU group of publications Thursday, Jun 30, 2005 |
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Opinion
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Letters BPO scandal
The recent controversy over a BPO employee allegedly selling classified information to an undercover journalist in the UK has brought the industry under a cloud. Banks need to adopt a technology that will tag the computerised accounts of those customers who hire BPOs. Banks should send alert messages to mobile phones or laptops of customers before permitting a high value transaction. This could prevent malicious employees from attempting to siphon off customer funds. S. Sairam Chennai
Letters to the editor and contributions can be sent by e-mail to: bleditor@thehindu.co.in
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