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Hinduja TMT acquires Immaculate Interactions

Our Bureau

Bangalore , Aug 18

HINDUJA TMT Ltd (HTMT) has acquired Bangalore-based call centre firm Immaculate Interactions Ltd in an all cash deal for an undisclosed sum.

With the acquisition of privately held Immaculate Interactions, which specialises in outbound telemarketing space, HTMT expects to offer a more comprehensive range of services to the customers, in addition to the current inbound customer support, technical help desk and non-voice back office processing services.

Immaculate Interactions has close to around 200 people in Bangalore and has an office space of close to 51,000 sq feet, where some 1,000 seats can be installed, said Mr Yagnesh Sanghrajka, Chief Financial Officer of HTMT. The facility of Immaculate Interactions is close to HTMT's two existing facilities.

Mr Sanghrajka declined to disclose the client base and the revenue of Immaculate Interactions. "They are barely profitable and we expect to turn it around a bit," he added.

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