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Tuesday, Aug 30, 2005

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Satyam eyes openings in biz intelligence, analytics

V. Rishi Kumar

Hyderabad , Aug. 29

SATYAM Computer Services Ltd is eyeing consulting opportunities in business intelligence and analytics. It plans to expand the scope of offerings to knowledge process outsourcing (KPO) as an extension of its data warehouse solutions.

The Vice-President of Satyam, Business Intelligence and Data Warehousing, Mr Kiran Cavale, told Business Line that the market for data warehousing is on an upswing and the momentum is towards offering a range of solutions encompassing business intelligence and analytics.

As is the case with the technology sector, there's a gradual drift towards the outsourcing mode, with some companies opting to locate their data warehouses with a third party, Mr Cavale said.

Many Fortune 500 companies, with whom Satyam is engaged over the years, have logically expanded to data warehousing. Some of the companies to which Satyam offers data warehousing have expanded to enterprise solutions. The IT major manages many large data centres, including one with 100 tera-bites for a US company and the world's seventh largest data warehouse for an Australian company. The Group Chief Executive Officer of Knowledge Dynamics, Mr Venkat Narayanan, who was here at the Satyam Technology Centre, said Gartner had predicted the data warehouse business would be worth $22 billion and also rapidly driven by compliance-related issues. For instance, Basel II norms for the financial services and banking sector, HIPPA (Health Insurance Portability and Accountability) compliance and Sarbanes Oxley (for accounting norms) are all driving this growth. Earlier this quarter, Knowledge Dynamics was acquired by Satyam Computer.

Business intelligence and analytics are expanding across verticals such as banking and financial services, telecom, pharmaceuticals and drug discovery. In the case of telecom sector, companies want crucial information that can help them offer customers a new set of customised services. This can be best addressed through business intelligence and analytics that can be built onto the data warehouses created for corporations, Mr Kiran said.

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