![]() Financial Daily from THE HINDU group of publications Saturday, Sep 10, 2005 |
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Logistics
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Human Resources `Boom in aviation sector boosts demand for service professionals' Our Bureau
Ms Sapan Gupta, founder and Chief Consultant of Air Hostess Academy at a press conference in Bangalore on Friday. - G.R.N. Somashekar
Bangalore , Sept. 9 THE domestic boom in aviation and hospitality sectors is estimated to see a human resource demand for 10 million service professionals in the next five years, according to Ms Sapna Gupta, Founder & Chief Consultant of Air Hostess Academy. This is the figure garnered from airline, hotel and tourism industries, which have in recent years been upping their requirements for trained crew, Ms Gupta told a news conference here. The eight-year old AHA trains 3,500 prospective hostesses and crew for airlines and hotels each year across its 15 centres in the metros, Jaipur, Pune, Chandigarh and Dehradun. It announced the opening of its Bangalore centre, the third franchise centre, which will open two diploma courses next month for a batch of 30 students. AHA pass-outs have been recruited by 45 companies including Indian Airlines, Jet Airlines, Malaysian Airlines, Royal Dutch Airlines, Air Sahara and Air Deccan; and by hotels such as the Hyatt Regency, the Oberoi, Marriott and Le Meridien, in an industry mix of 40:60, Ms Gupta said. "The demand for trained personnel from hotels and airlines is so much that we have to often say `no' to them," she said. The academy recently expanded by franchise mode to Kolkata and Chennai and is planning to open similar centres in Coimbatore, Hyderabad and Kochi. "AHA is actively scouting to join forces with franchisee partners in the Western and Southern regions," she said. It would be capitalising on the 7.9 per cent growth rate of the service industry as assessed by a World Bank report of 2004. The academy charges Rs 84,000 for a one-year diploma after the Plus 2 level and Rs 1.49 lakh for a two-year diploma with international focus.
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