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Our Bureau

New Delhi , Sept. 19

SERVION Global Solutions, a provider of customer interaction management solutions, plans to go for a public float in the next 12-18 months, and is also keen on acquisitions in US for strengthening its product portfolio.

"In the next 12-18 months we will look at going public. This will unlock the value for the company's investors, promoters and employees. We feel that Servion has a huge business proposition and a low cost structure as it is based in India. The shareholders will see value in the company," Mr K. Balakrishnan, Managing Director and CEO of Servion Global Solutions, said on the sidelines of a conference here.

CitiCorp to divest stake

At present, about 51 per cent stake in the company belongs to five promoters, 42 per cent is with investors (including CitiCorp) and balance with employees. "CitiCorp is divesting its 30-35 per cent stake in Servion. The company is buying it back. We are in the middle of the process," he said but did not divulge details.

He said that 20 per cent of the company's revenues are derived from the products side of business, 70 per cent from services and systems integration and 10 per cent from offshore development.

"We are looking at strengthening the products side and build on the branding. This will require investments. We are also keen on acquisition of US companies for product Intellectual Property (IP)," he said.

Asked about the size of the proposed public offering, Mr Balakrishnan said it was too early to comment.

Servion's revenues are pegged at about $18 million and the company is planning to scale-up its headcount to 450 by the end of this year from 300 in December 2004.

"Currently 30-35 per cent of the company's revenues come from India, another 30-35 per cent from the US, and the balance from rest of the world," he added.

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