Financial Daily from THE HINDU group of publications
Saturday, Jan 28, 2006
Financial Daily from THE HINDU group of publications Saturday, Jan 28, 2006 |
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Info-Tech
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Standards & Benchmarks Oracle gets JD Power certification Our Bureau
NEW DELHI: Oracle has announced that it has become the first enterprise software provider to receive the J D Power and Associates Certified Technology Service and Support (CTSS) certification for customer service experience. "The recognition for Oracle's North American customer support operations is based on cross-industry customer satisfaction research and an extensive audit conducted jointly by the Service and Support Professionals Association (SSPA) and JD Power and Associates," an Oracle release said here.
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