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IBM India operations `grew by 55% in 2005'

Our Bureau

Bangalore , Feb. 9

IBM said on Thursday that its India operations grew by about 55 per cent in 2005 even as the company consolidated its position in the market segments of external storage, services and server market.

However, IBM India did not disclose its absolute revenues for 2005 citing the company's global policy. Third party estimates by entities such as Data Quest had pegged IBM's revenues in 2004 at around Rs 4200 crore.

Mr Shankar Annaswamy, Managing Director, IBM India, told a press conference that IBM's employee strength in the country stood at over 38,500 as of December 2005. This represented a growth of 67-per cent over the previous year's 23,000. The break-up of head count between its global services division and business transformation organisation was not available.

Mr Annaswamy attributed the company's growth to the increasing demand for its solutions and services in the telecom, banking and financial services, industrial solutions, government and small and medium business.

With the SMB market in India growing at 17 per cent year-on-year and contributing to 60 per cent of the total IT spending, IBM India's SMB business was fast outpacing the market growth rate, fuelling domestic revenue for the company, he said.

"Currently, IBM has over 3,000 customers and 2,500 business partners in India in the SMB space. IBM penetrated into the B and C cities in India very aggressively in 2005, reaching out to over 27 cities creating 400 partners,'' he said.

IBM aims at developing more robust solutions business this year, including the establishment of Open Standards/Linux-based computing, extending SMB markets and partnering development by reaching out to B and C class cities in India, Mr Annaswamy said.

"Our R&D lab is working on a speech recognition project; the pilot is currently on in the Rajya Sabha. We are also working on a voice recognition module to be utilised by the banking industry to help those living in rural areas access ATMs,'' he said.

As part of healthcare solutions, which is also going to be IBM India's major focus, ``we will soon drive electronic health records and come up with a healthcare information highway,'' he added

Mr Amitabh Ray, director of Global Delivery, IBM India, said the company was building new centres of excellence in Hyderabad and Chennai. It was also ramping up its capacity in Bangalore, Kolkata , and Pune, he said.

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