The Hindu Business Line : <I>The star performers </I>

Modern organisations have many star performers. These stars have several characteristics that set them apart. The most important characteristic is the ability to self-motivate, even in the most trying of circumstances. Secondly, she will take life head-on, with all its attendant complexities, and still maintain a cool exterior, which always inspires confidenc.

Thirdly, she will be a very good communicator, and normally possess more than average articulation skills. She can see through any problem immediately, and routinely come up with out-of-the-box solutions.

She is a good motivator and, even while being regarded as tough taskmasters, is greatly respected by subordinates.

Star performers can be really charged and motivated to perform better through job rotations, sponsorship to value-added external courses and then giving them assignments where they can use their knowledge and skill. Initiatives such as Six Sigma have the potential of opening up learning opportunities across several locations. Peter Drucker emphasised that leadership is all about performance.

Leaders can be made provided they are given positions that facilitate their performance being or becoming, excellent. Star performers like to be challenged. They like to stand out in a crowd. The trick is to create situations where they automatically remain charged and always give their best. This is both a task for the Corporate HR team and the top management.

The latter can always rely on the former for inputs, but it is very essential that the most objective criterion is used to identify growth opportunities for the star performers.

If the organisation has many star performers, it will be a big advantage as they can learn from and reinforce each other.

A. B. Sivakumar

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