Industry & Economy
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Power
Govt, CII to conduct consumer study on power supply
Our Bureau
New Delhi
,
April 17
The Confederation of Indian Industry (CII) and the Union Power Ministry have jointly launched the second Consumer Attitude Study on Electricity Supply (CASES) to assess consumers' perception on issues related to power supply. The study plans to cover a sample of 68,320 consumers spread across domestic, commercial, industrial and agriculture segments from all the distribution companies across the country, a CII release said.
The study aims at developing Discom-specific and segment-specific Power Supply Index based on the goals of Availability, Accessibility, Reliability, Quality and Affordability (AARQA). It would also have a separate Web response feature, which would entail consumers' response to a survey questionnaire, it said.
Identifying weak areas
The study analysis is expected to assist the Central and State Governments, utilities and regulators in identifying weak areas and plan steps to improve upon them, the release said. The first such study was conducted in 2002 by ORG-MARG, which surveyed 3,272 consumers of different segments in four selected regions on Availability, Accessibility and Affordability (AAA) goals. The all-India Quality of Power Supply Index was measured at 0.44 with regional indices for North, East, West and South stood at 0.38, 0.34, 0.42 and 0.52 respectively, the release said.
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