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Info-Tech - Human Resources


InfoVision plans expansion, to raise headcount by 2,000

L.N. Revathy

Coimbatore , May 4

Customer support services and solutions provider InfoVision is aggressive on growth and expansion.

The New Delhi-based company is planning to increase the headcount by 60 per cent, provide support services for the healthcare and pharmaceutical sector and expand its operations in Chennai and Delhi this fiscal.

InfoVision Group has about 4,000 on its roll at present. Its President, Mr Aditya Gupta, told Business Line that the company intended to add another 2,000 to its rolls this year. "The challenge is in recruiting the right people and retaining them," he said.

Mr Gupta, in reply to a query said, "The quality of the talent pool in tier II cities is good, but not large enough. Further, the high quality communications facility that we seek is more costly in smaller towns compared to large cities. Management of bandwidth and use of technology to its fullest potential is important to make the proposition a success."

The company is looking at expanding its facility in Chennai and Delhi, while retaining the size of its Mumbai facility. "We are basically a BPO/call centre company and have a fairly large capacity. Our domestic seating capacity is over 3,000 and overseas about 600. We provide customer support services to MNC banks, telecom companies, large retail houses etc."

By stretching its customer support services to the healthcare and pharmaceutical segments and strengthening its existing lines of operation, the company is hoping to double its turnover this fiscal. "Our turnover touched Rs 100 crore in 2005-06 compared with Rs 60 crore the earlier year. We are targeting at doubling this volume this year," he said.

When asked if the company was looking at acquisitions to grow in size, Mr Gupta, while not ruling it out said, "Not until we reach a size. May be next year."

On public offering of its shares, he said, "The market is upbeat. We are reviewing our performance every quarter. We have a profitable track record. We will hit the market at the right time."

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