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Chennai, May 23

Envox Worldwide, the US-based provider of voice solutions, has added Servion Global Solutions, a Chennai-based provider of customer interaction management solutions, as a global solutions partner. Under the terms of the agreement, Servion will develop and deploy voice solutions based on Envox product line. The two companies will work to enable enterprise contact centres to migrate from legacy systems to standards-based voice solutions, including Voice over Internet Protocol solutions that simplify network management, optimise contact centre efficiency and improve customer service.

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