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Bangalore, Sept. 25

Toyota Kirloskar on Monday launched its global service initiative in India, which enables servicing of its vehicles within 60 minutes.

The Toyota Kirloskar Deputy Managing Director, Mr K.K. Swamy, told newspersons that the `express maintenance service' (EMS) promises one-hour periodic maintenance servicing for all Toyota vehicles.

He said while it usually takes about 14 hours to service the vehicles, the new initiative reduces the time to one hour. Toyota initiated a pilot project for nearly a year before launching the service formally at its dealership in Bangalore.

Mr Swamy said the EMS service eliminates the stagnation time of in-between processes and reduces process time. The entire initiative utilises the Toyota Production System and Kaizen methodologies. The new system has been set up by redesigning the layout of the maintenance bays along specifically designed tool kits thathelps in faster completion of the job resulting in significant time savings.

The system requires three people instead of one earlier at the maintenance bays who work in synchronised manner with specific tools and equipment.

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