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Our Bureau

Three-day mock drill of disruptive outage

Hyderabad , Sept. 27

Satyam Computer Services has announced that it has simulated what it claimed was the first cross-border outage recovery from its Global Business Continuity and Disaster Recovery Centre in Singapore. This exercise ensured seamless business for its customers, as well as its disaster recovery capabilities of magnitude.

On Monday, Satyam initiated a three-day mock drill of simulation of a national disaster that disrupted the company's business. Network control and command resumed almost instantaneously from Singapore DR centre. In less than 24 hours, Satyam deployed 30 engineers to Singapore. The entire exercise was facilitated by the Singapore Government, which provided 750 pre-approved employment passes as well as preferential treatment for the 30 engineers on Singapore Airlines.

Global Operations

The Chairman of Satyam Computer, Mr B. Ramalinga Raju, in a statement said: "This event is proof of the company's commitment to customers and their business continuity. It ensures that their businesses will never stop for any issues related to the services that Satyam provides to them."

Strategic initiative

"This initiative is strategic for Satyam and enables the organisation to leverage the Singapore facility as a new, global offshoring centre outside India. It also places Singapore in an important position with respect to our global operations," he said.

The company's DR Centre, its only such facility outside India, is validated by the Disaster Recovery Institute of Asia, and enables replication between servers in Hyderabad and Singapore. Data stored within both servers is synchronised every four hours.

Clarifying queries from Business Line, the company said Satyam has an understanding with the Singapore Government for 750 pre-approved employment passes (PAEP).

At the time of agreement, these PAEPs are not specific to a name or a face. When the passes are issued at the time of a disaster and when cross-border travel is necessary, personal details have to be furnished.

The agreement with Singapore Airlines is also subject to a country outage scenario, not to be utilised for usual business travel.

More Stories on : Software | Satyam Computer Services Ltd

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