The Hindu Business Line : ECGC may extend activities to inland credit trade

`In an effort to actively contribute to the growth of SMEs in exports, ECGC has tied-up with the National Small Industries Corporation, offering its products to SMEs across India'

CREDIT INSURANCE: (From right) Mr A.V. Muralidharan, Chairman and Managing Director, Export Credit Guarantee Corporation, with Mr N. Sadasivam, Deputy General Manager, SBI, Mr P. Arivanandam, Deputy General Manager, Indian Bank, and Mr B.S. Keshavamurthy, Chief Regional Manager, Indian Overseas Bank, at a meeting in Madurai on Monday. — K. Ganesan

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Madurai March 5 Export Credit Guarantee Corporation (ECGC) of India Ltd is actively considering the extension of its activities to cover the inland trade in the country, The inland market is assessed to have a potential of Rs 100 crore in credit transactions and the organisation would like to take advantage of this, he told Business Line, after inaugurating the new premises of the branch office at Chinna Chokkikuklam here on Monday.

Stating that ECGC has become the fifth largest credit insurer in the world, he said that the organisation is celebrating its golden jubilee this year and has been taking a number of new initiatives to find solutions to the demands of exporters and banks.

Export pattern

Pointing out that despite an increase by over 23 per cent in merchandise in the preceding four years, the scalable cash flow for every small and medium enterprise (SME) exporting unit has turned into a burning issue, directly impacting the potential growth of Indian SMEs in exports.

ECGC, in an effort to become an active player in contributing to the growth of SMEs in exports, has tied up with the National Small Industries Corporation (NSIC), offering its products to a number of SMEs spread all over India, he said.

To feel the pulse of the customers and give quality service to them, the National Marketing Division has been availing itself of the services of A C Nelson Research Services Pvt Ltd in the last four years and consumer satisfaction has improved from 79 to 82 per cent, according to the latest survey.

To ensure quality of service, Mr Muralidharansaid, the corporation has obtained ISO certification and as on date, the head office and 45 branches are certified for ISO 9001-2000, he said.

Fully computerised, the corporation has revamped its Web site to enable customers access information on-line.

The corporation has been identified by the Government as one among the top ten public sector organisations in the country.

Referring to the performance of the branch, he further said that the total business premium has risen from Rs 84 lakh in the inaugural year, 1994, to Rs 7.5 crore at present with a client account of 260, covering a total risk insurance of Rs 591 crore.

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