The Hindu Business Line : Carlson Wagonlit launches new management centre

Bangalore May 14 Carlson Wagonlit Travel (CWT), world's second-largest travel management company, has announced the launch of the CWT Programme Management Centre (PMC). This global Web-based tool provides travel managers and buyers with a central gateway for easy access to all information needed to simplify, prioritise and optimise the management of travel programme.

The PMC was developed exclusively by Carlson Wagonlit Travel with key contributions from the company's clients and CWT programme managers, said company release.

The first phase of the programme, delivered to clients in April, features a multi-lingual, multi-currency reporting centre dashboard, which comprises a variety of graphs and can be tailored by each client for the objectives most important to effectively manage their travel programme.

From the reporting centre, travel managers can easily monitor key metrics and trends, including market share, online booking adoption, missed hotel bookings, low fare acceptance, air spend by month/year and year-over-year average ticket price.

The reporting centre dashboard allows for easy and intuitive drill-down access to the supporting data and reports for each graph, including the ability to identify exceptions to policy compliance.

The reporting functionality is offered in English, French, German, Spanish, Italian, Danish, Dutch, Swedish and Brazilian Portuguese.

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