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The winning organisation

R. Devarajan

There is a new breed of organisation that came about at the turn of the century, which is changing all the rules of the game. It is better equipped to cope with the vicissitudes of the continuously changing current economy. It is better designed to rise and respond to the challenges of change. Not that it is the perfect organisation — none is — but it is pursuing perfection relentlessly, in a steady and steadfast manner. This organisation seems to be the odd on e out — the winning organisation.

An organisation is a group of people working towards a common purpose. In the winning organisation, people work together in harmony and goodwill. It is characterised by esprit de corps and a feeling of fellowship and fraternity that makes people yearn to join that organisation. Ethics and values take the centre-stage in such an organisation. They are the touchstones that guide and govern every activity under its umbrella.

People who share and cherish the same values recognise and resonate with the common goal, and hence, act and react towards the achievement of that goal, because it gives them a sense of security and a social label. People in that organisation perceive rather clearly that relationships — and not structures — nurture their growth and advancement.

What counts as a criterion in the winning organisation is not the vision, but the ability to envision; not the teams, but the ability to assemble teams; not the wants and needs of the customers, but the ability to envisage the needs of the customers. Building an organisation is concerned with verbs, and not nouns.

The overarching goal in the winning organisation is to become the best in the world. This quest for continuous improvement makes its performance awesome and unbeatable. The rivals need to run on the double even to retain their present position in the race.

Value-based leadership and entrepreneurial interventions are the essential components of the engine that propels an organisation to emerge the leader in a turbulent and tumultuous environment. An attitude of restlessness and dissatisfaction with the status quo is the distinguishing insignia of the winning organisation.

(The author is a Chennai-based freelance writer.)

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