The Hindu Business Line : HP’s BPO outfit scaling up analytics team

Bangalore July 22 Global e-Business Operations Pvt Ltd, the BPO outfit of Hewlett Packard, plans to scale up its analytics team to about 1,000 by next year-end up from the current 450 as it gears up to tap business outside HP-group entities.

Mr Prithvijit Roy, Vice-President, Decision Support & Analytics Services, HP BPO, said the ramp up would happen at both delivery centres in Bangalore and Chennai. Bulk of the analytics workforce is currently located in Bangalore.

“We are aggressively trying to pursue business outside of HP and expect to sign our first customer this year,” Mr Roy said. The company is currently testing the market by engaging in pilot projects with non-HP clients.

The analytics team, which started operations about two years ago, has grown aggressively driven by the robust demand from different HP entities. The analytics team offers services such as performance analysis, business research, primary research and statistical modelling and optimisation among others.

The data explosion is fuelling the demand for analytics services as companies are looking to utilise it meaningfully to predict and improve their business performance.

HP BPO is focussed on providing analytical solutions in areas of finance and risk management, sales and marketing and supply chain management among others, Mr Roy said.

Further, Mr Roy said India, due to its vast talent pool, has become major destination for analytics kind of work. HP has been collaborating with various management institutes in developing curriculum and has started hiring from campuses.

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