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Travel agents then…

K.R. Krishnaswamy, now 88, was 28 years old when he joined TWA in Delhi. “With no experience in airline travel, there was of course not much of airline activity then. Like Madras there were few agents in Delhi at that time,” he recalls.

Madras was more like “a sleeping American Midwestern city” and there was not much international travel from the south, except from the resident foreigners and technicians engaged in new collaborative industries.

After working out of a rented office with no direct phone connection for 18 months, TWA got its own office.Those days there was cargo movement only within India and “carriage by air was alien to our exporters until the two new American carriers — TWA and Pan Am — made them realise the worth of flying their goods by air to Europe and USA,” he says.

The airlines created a special rate to induce shippers to use the air route to transport goods, and advised them on packaging too.

TWA withdrew from India in 1978-79 due to the “exorbitant rise in fuel cost and taxes imposed by the Government of India.”

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