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Opinion
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Interview Web Extras - Economy Don’t get carried away by globaloney I do believe that globalisation in the sense of cross-border integration is important. What I regard as pure fantasy is the extreme argument that markets are or soon will be completely integrated.
Mr Pankaj Ghemawat, author, ‘Redefining Global Strategy’.
D. Murali
Redraw the map of the world to reflect not land area but the extent of actual economic interactions, suggests Mr Pankaj Ghemawat, author of Redefining Global Strategy ( www.tatamcgrawhill.com ). “It is the single device I have found most useful in working with more than one government,” he says, during a recent e-mail interaction with Business Line. “Redraw, for example, in terms of trade or investment with a particular country, or potential economic interactions such as GDP (gross domestic product) divided by some composite measure of distance.” Visualisation is always powerful, reasons Mr Ghemawat. “It can suggest areas of potential focus (e.g., India’s trade with Pakistan is a minuscule fraction of what it should be), as well as reminding us that from the perspective of any one country, the (overwhelming) majority of the rest of the countries in the world are simply not that interesting as actual/potential cross-border partners.” Mr Ghemawat ( www.ghemawat.org ) is the Anselmo Rubiralta Professor of Global Strategy at IESE Business School and the Jaime and Josefina Chua Tiampo Professor of Business Administration (on leave) at the Harvard Business School. In Redefining Global Strategy he argues that global markets are still separated by more than just miles. “The world is not so flat after all. It is actually ‘semi-globalised’.” Excerpts from the interview: What has been the response to the ‘semi-globalised’ argument you put forth in the book? Have you found newer evidence of ‘semi-globalisation’? Many people have found the argument eye-opening. But the most common response among those who resist is that “if the world isn’t flat today, it will be tomorrow.” For example, I recently heard Colin Powell say just that. Which is pretty remarkable, since a former US Secretary of State is effectively arguing that borders still won’t matter. I have tried to deal directly with this escape hatch by looking at changes as well as levels of cross-border integration. Some measures of internationalisation, e.g., immigration-intensity, appear to have peaked before World War I. For others, e.g., FDI (foreign direct investment) intensity, new records are being set, but this has happened only relatively recently. And finally, while there are measures along which pre-World War I levels of integration were surpassed relatively early in the post-World War II period, e.g., trade-intensity, the trade-to-GDP ratio has basically increased from 20 per cent in 1979 to 27 per cent by 2004. Extrapolating over the next 25 years would imply a trade-to-GDP ratio of less than 35 per cent by 2030 — or perhaps closer to 30 per cent, if one stripped out the effects of double-counting. Unprecedented yes, but hardly apocalyptic. Which is why international economists still focus on explaining shortfalls from complete integration rather than rapid progress towards that extreme. The diagnoses of levels and changes presented in Redefining Global Strategy are backed up by my more detailed review of the evidence in the Journal of International Business Studies in March 2003. And I now have better data on some other quantities, e.g., an estimate that of all the bits transmitted over the Internet, probably less than 20 per cent cross national borders — and that that percentage is declining. But evidence can take you only so far because for many people, a visceral belief in a flat world seems to based, instead, on emotion. What’s the best way you counter views that seem more emotional than fact-based? Emotional denials of the fact of semi-globalisation are often better countered with stories than with additional data. I like the story of Coke, because through to the late 1990s, under CEO Roberto Goizueta, it bought into and based its global strategy on the globalisation apocalypse that was popular then, the globalisation of markets (rather than production), because customers everywhere were supposed to increasingly want the same products and services. As a result, Goizueta embarked on a strategy that involved focusing resources on Coke’s megabrands, an unprecedented amount of standardisation, and the official dissolution of the boundaries between the US organisation and the internal one. Ten years later, Coke’s strategy under CEO Neville Isdell looks very different. Coke is now focused on learning from Japan, where it reportedly offers more than 200 products but makes more money than in any other major international market, for insights into how to pursue the broader objective of injecting more variety into the Coke system. The strategy is no longer always the same one: in big emerging markets such as China and India, Coke has lowered price points, reduced costs by indigenising inputs and modernising bottling operations, and upgraded logistics and distribution, especially rurally. And the official boundaries between the US and international organisations have been restored — recognising that Coke faces very different challenges in the US than it does in most of the rest of the world since per capita consumption is an order of magnitude higher in the US. Coke is therefore a cautionary tale of a company getting carried away with globaloney and paying for it — but apparently managing to weather the storm. Other companies that went through a similar set of wrenching changes might not have the kind of strategic cushion associated with the world’s most valuable brand name, etc. It is generally better for them to ponder the lessons in my book than to seek to experience them all: offline learning is a lot cheaper than online learning in this context. Do you think that “globalising world” is an American viewpoint? And that it is probably much easier to see the differences from outside of the US? To clarify, I do believe that globalisation in the sense of cross-border integration is important — or I wouldn’t have written a whole book about its implications for strategy. What I regard as pure fantasy is the extreme argument that markets are or soon will be completely integrated. And I also object to overestimation of the degree of cross-border integration — globaloney, as described above —because I think it exposes companies to significant dangers, as in the Coke example. Globaloney itself seems to be a global phenomenon. To go by the responses posted on my Harvard Business Online blog, “What in the World” (see http://discussionleader.hbsp.com/ghemawat/), many if not most Indians are flat-worlders. And based on surveys that I have conducted, MBA students in Europe overestimate the actual degree of cross-border integration even more than their counterparts in the US.
What lessons can mid-sized companies draw from your analyses? Almost all your examples are those of fairly large corporations. Are global opportunities a function of enterprise size? I focused the discussion in my book on fairly large corporations, both to illustrate the power of my perspective in reinterpreting the success or failure of companies that many readers had already heard about and to suggest that getting things right versus wrong can have consequences that are large in absolute terms. But the basic questions that I discuss and the insights that I offer are, in many cases, even more important for mid-sized companies to engage with. For example, while Coke competes virtually everywhere, mid-sized companies do not: the median number of foreign countries in which US companies with an overseas presence have operations is 2, not 200. As a result, my discussion of where to compete is actually much more interesting for mid-sized companies — or even smaller companies looking to make their first move overseas. What are your views on India vis-À-vis China, on the CAGE (cultural, administrative, geographic, and economic) framework, from an investor’s perspective? Let’s use the CAGE framework to look at a specific topic that I’m frequently asked to talk about: How India and China compare, from the perspective of US companies. Culturally and socially, India’s main source of proximity to the US is its greater use of English. The pool of Indians who know English is estimated to range from less than 100 million to more than 300 million — I’d go with the lower end of the range — but is generally agreed to be larger than China’s. China is generally thought to have an advantage in terms of the size and commercial orientation of its diaspora — although the Indian diaspora in the US, in particular, tends to be better educated, more recently arrived, and more likely to be involved in the technology sector. Unilateral cultural characteristics of the two countries yield less clear-cut conclusions. China is more homogeneous linguistically and ethnically, but whether that smoothes progress or makes for too much insularity is a matter of debate. And while India’s class- and caste-ridden social structure is deplorable on broader grounds, it may have reinforced Indo-US economic ties, due to the Westernised Indian elites who have emerged from the original British imperialist programme to create “brown sahibs.” Administratively, colonisation by Britain has created a number of commonalities between India and the US. The most important of these is that the legal systems in both countries are based on English common law, with its emphasis on precedents and adaptation. China’s legal system, by contrast, relies on civil law — the German version — with its emphasis on principles that are absolute and therefore don’t need to be contextualised. In addition, political relationships between the US and India are currently very close. While that situation is always subject to change, political tensions between the US and China are almost certain to persist over the decades to come. Unilateral administrative/political indicators are best looked at in terms of time frame. In the short run, multinationals perceive themselves as facing fewer administrative/political obstacles to doing business in China, partially as a result of special economic zones and enclaves such as Hong Kong, and have, until now, enjoyed preferential tax rates. But in the long run, China faces challenges in establishing the rule of law, recognising private property, restructuring insolvent state-owned enterprises and banks, and dealing with political change. Geographically, Chennai (in India) is 60 per cent farther away from Long Beach, California — the busiest US container port — than is Shanghai. But the greater shipping distance is only part of India’s logistical problems: its ports are inefficient and slow, raising the estimated lead-time in shipping to the US to six to twelve weeks, versus two to three weeks from China, and exemplifying the relatively poor state of its infrastructure. Another key geographic point to underscore is that China is the dynamo within a vibrant East Asian sub-regional economy, with regional partners that account for more than half of inbound FDI and three-quarters of imports. China’s trading relationships with the US are embedded in, and in some respects enhanced by, this broader network. India, by contrast, is located in a far less economically dynamic sub-region, and trade with its South Asian neighborus amounts to less than 5 per cent of its total trade. Economically, unilateral factors warrant particular attention. China’s economy is reported to be more than twice as large as India’s (although China’s official statistics may overstate its actual economic growth rate by 2-4 per cent!), and its markets for many income-elastic products more than five times as large, reflecting the effects of higher per capita GDP. China’s labour productivity is also higher, in line with higher labour incomes, and its workers are generally better educated — although it trails India in a few higher-end categories (e.g., experienced managers, English-speaking graduates. etc.) and faces a somewhat worse demographic outlook given its one-child policy. China has achieved better outcomes to date by reallocating labour from agriculture to manufacturing, and by mobilising more domestic capital: its official savings rates — again, perhaps somewhat exaggerated — are 40-45 per cent of GDP versus 20-25 per cent for India. The downside of China’s capital abundance is that it has depressed returns and led to overinvestment, especially in construction and infrastructure, by companies not noted for their self-restraint. Indian companies have been consistently more profitable. In addition, the best Indian domestic companies have typically gotten less support from their home government than the companies that the Chinese government is trying to build up into global companies. Part of the Indian companies’ response has been a more disciplined, less investment-intensive approach. Foreign companies account for about 20 per cent of Chinese industrial production, and less of India’s. Foreign invested companies have had a disproportionately large impact on Chinese exports, where they have grown their shares to more than 50 per cent overall, and 80 per cent in the higher value-added categories. Since foreign companies account for less than 10 per cent of total Indian exports, and since India’s exports have recently run to one-tenth of China’s, foreign companies’ nominal exports out of China are about 50 times as large as out of India. These figures also say something about the relative levels of development of supply chains in the two countries. Summarising very broadly, China seems more attractive than India to general-purpose US investors on many geographic and economic grounds but less attractive on a number of cultural and administrative grounds. I’ll add four elaborations to that summary statement. First, the choice of perspective is key. From West Europe, the comparison looks different: China is farther geographically but, on the other hand, India’s English language capabilities are of narrower relevance. And for purposes of offshoring, both East Europe and, to a lesser extent, North Africa are much closer to West Europe than either India or China. Second, both China and India are very large countries with a great amount of internal variation. For example, both countries’ coastal regions are significantly more vibrant than their hinterlands, suggesting application of the CAGE framework at the intra-national level. Thus, glass manufacturer St. Gobain has overtaken longer-established foreign competitors in India by focusing on the coastal south rather than north. Third, many analyses of China vs. India focus on the points about larger markets and higher labour productivity in China. But the analysis above reminds us of the need to take a broader perspective, the most unexpected conclusion from which is India’s comparative closeness culturally and administratively to the US. Not coincidentally, these are the two CAGE dimensions that most often get overlooked. The fourth point is a logical extension of the third. Presumably, India should look more attractive than China as an investment destination in industries that are more sensitive to cultural or administrative distance. Software services provides a good example. Culturally, software services is a business in which speaking English is particularly important and in which the Indian diaspora in the US — variously reported to account for more than a third of the workforce of technology companies in Silicon Valley, and to run 10 per cent of new technology ventures there — has been directly helpful. In addition, geographic distance from the US matters less and less, especially since the shift towards offshore development, and India has also been economically advantaged by virtue of its much larger graduate talent pool. The result: India accounts for over 60 per cent of offshored software services, versus less than 10 per cent for China. ** Bio: Mr Ghemawat earned his A.B. degree in Applied Mathematics from Harvard College, where he was elected to Phi Beta Kappa, and his Ph.D in Business Economics from Harvard University. He then worked as a consultant at McKinsey & Company in London before joining the Harvard Business School (HBS) faculty in 1983. In 1991, he was appointed the youngest full professor in HBS’s history. He joined the IESE faculty in 2006. His recent globalisation-related publications include: ‘Regional Strategies for Global Leadership,’ which won the McKinsey Award for the best article published in Harvard Business Review (HBR) in 2005; ‘Global Integration? Global Concentration’ (with Fariborz Ghadar), the lead article in August 2006 in Industrial and Corporate Change; ‘Managing Differences: The Central Challenge in Global Strategy,’ the lead article in March 2007 in HBR; and ‘Why the World Isn’t Flat’ in Foreign Policy in March/April 2007. Mr Ghemawat’s other books include ‘Commitment’, ‘Games Businesses Play’ and ‘Strategy and the Business Landscape’. He also serves as editor for ‘Strategy at Management Science’ and has been elected a fellow of the Academy of International Business. http://InterviewsInsights.blogspot.com More Stories on : Interview | Economy | Books
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