The Hindu Business Line : BT to focus more on advisory services

New Delhi, Feb. 8 In a bid to differentiate itself from other enterprise solution providers, BT is all set to expand its professional services division in India. Professional services involve providing advisory services, best practices and best technology suited to the needs of their clients.

“Professional services give BT the edge over its rivals as it enables us to offer the best possible solutions to our clients by understanding their needs. BT offers a wide range of professional services on a consultancy basis to cover every aspect of business communications. We specify and explain the services recommended to meet needs and provide a detailed costing,” said Ms Maggie McClelland, President – Business Operations and Professional Services.

Speaking to Business Line, Ms McClelland said that as Indian corporates surge ahead to match the best in the world, their communication and IT systems will also have to move up the value chain. “We want to enable Indian companies to become global. Professional services meet all communications strategy, planning, design, infrastructure, networking, security, applications and training needs of a business,” Ms McClelland.

BT is looking to expand its existing professional services team in the country in order to be able to cater to the needs of diversified sectors. Earlier, BT had said that it was targeting Indian multinational companies to provide connectivity solutions. The company is also looking to foray into the mobility space through the Mobile Virtual Network Operator route wherein it will be able to offer mobile services without owning the infrastructure.

Mulls acquisitions

Ms McClelland said that BT aims to grow in India through both organic and inorganic route and therefore acquisitions are on the agenda. The company had recently acquired Mumbai-based i2i Enterprise and is in the process of completing the buyout of Singapore-based Frontline Technologies. Frontline also has a centre in Chennai with 2,000 employees.

Eyeing revenues of $250 million from India by 2009, BT has expanded its reach within the country to 14 cities. The company which had recently launched its international voice and data services will hire 6,000 people by next year.

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