The Hindu Business Line : Monday, March 10, 2008

CUSTOMER RELATIONSHIP MANAGEMENT
Customers – Finding, keeping and letting go!
While finding and keeping customers is hard, letting go of some of them could prove even harder More

INTERVIEW
Leaders should possess humility
A collaborative and participative leadership style is important to garner the best and to drive the team towards a common goal and vision. The leader should be have the ability to choose the right people and place them in the right roles. The ... More

EVENTS
PowerPoint rules
Ten Commandments to make effective presentations More

BOOKS
Synergise organisations and communities
In corporations, we are paid to think of and solve problems, but how many of us realise that sometimes our thinking itself is a problem? Thus questions Debashis Chatterjee in Leadership Sutras ( More

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