Business Daily from THE HINDU group of publications
Wednesday, Mar 19, 2008
ePaper | Mobile/PDA Version
Business Daily from THE HINDU group of publications Wednesday, Mar 19, 2008 ePaper | Mobile/PDA Version |
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Info-Tech
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Software Talisma's recent contracts Bangalore, March 18 Talisma, a provider of customer interaction management solutions, said it had recently signed contracts with SKP Securities Ltd and Bajaj Capital to deploy Talisma's CRM 7.2 solutions. SKP Securities, which provides stock broking, wealth management and allied services in Eastern India, will use the e-mail and telephone modules of Talisma's customer relationship management solution to manage and automate their customer service business processes, Talisma said. The deployment of this technology would help Bajaj Capital, a financial planning and investment advisory company, to standardise customer services by integrating various communication channels. It would give Bajaj Capital's customers the choice of various communication channels like chat, e-mail, phone and portal to reach the company, Talisma said. - Our Bureau More Stories on : Software
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