The Hindu Business Line : Nasscom sees dip in BPO revenues

Nasscom foresees a 3-4 per cent dip in growth in export revenues in IT services and BPO in the current year (at about 24 per cent). But the growth “is still robust”, and there are no reasons for concern, says the industry body. The growth in 2007-08 is estimated at 28-29 per cent. Mr Som Mittal, President, said Nasscom is being prudent in realising the obvious impact of the US economic slowdown and the dollar weakening. “New projects may delay, but we see sustained growth in the long-term — over three-four years.” With factors like the drop in currency and oil inflation, the whole world is suffering pressure. But the BPO industry is looking at this as an opportunity to improve efficiency and productivity, said Mr Mittal. Concurring with Mr Mittal, Mr Pramod Bhasin, Vice-Chairman, Nasscom, said that while there may be “air pockets” in the short term, the long term prospects look good. Mr Ganesh Natarajan, Chairman, Nasscom, said “There is an overall economic slowdown in the US, but the economy is recovering and there is enough business in the industry. There are also new and emerging opportunities for globalisation.” Japan, Europe, Australia and Africa are the new emerging markets.

— Our Bureau

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