The Hindu Business Line : SBI programme for subordinate staff

State Bank of India has launched ‘Parivartan –II’, a programme of mass communication that hopes to reach out to about 44,000 subordinate staff comprising messengers, watch and ward and sweepers within the next 50 days. The bank had earlier done this programme for officers and clerks across the country. According to a press release, the programme aims at giving a macro view of the bank, equipping the staff to meet competition effectively by helping them un derstand ground realities and the need to focus on customer service.

— Our Bureau

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