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Bangalore, Aug.13

Accenture and the Indira Gandhi National Open University (IGNOU) will jointly develop a diploma programme designed to help grow the outsourcing industry by providing comprehensive training and career opportunities in business process outsourcing (BPO). The curriculum of the diploma programme will cover cross-industry BPO services including finance and accounting, human resources, corporate learning, sourcing and category management, customer contact, order management and technical writing, as well as industry-specific BPO services in insurance, banking, healthcare, pharmaceuticals, engineering, equity research and capital markets, an Accenture release said. The one-year programme, which will be available to more than one million students across India via IGNOU’s extensive network, will provide students with an understanding of a range of BPO services while helping them develop personal computing and communication skills. Accenture will provide the subject matter expertise and work closely with the IGNOU team to develop the courseware.

— Our Bureau

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