The Hindu Business Line : BT, BSNL tie up for enterprise communication solutions

As part of the deal, both companies will provide a full range of managed telecom services, including basic, leased line and local lead services, Virtual Private Network services, Internet, mobile and broadband services. BSNL has also entered into a similar partnership with Cable & Wireless.

Mr Kuldeep Goyal, Chairman & Managing Director, BSNL, said, “As BSNL transforms into a premier integrated communications service provider, a robust managed service offering is key to our future operations. This partnership has strong synergies and we are looking to draw on BT’s exceptional networked IT expertise & professional services and bring such value-added service offerings that our customers want.”

Network access

As part of this partnership, BSNL will provide BT with access to its pan-India broadband network as well as seamless access services. The partnership also gives BT a most-preferred customer status, which includes access to value-added services as well as a single point of resolution for all queries and fault management services.

BSNL will gain access to BT’s global MPLS network and BT’s managed service expertise, which includes, for example, network integration, managed security, managed data centre, Contact Centre and remote infrastructure management services.

Customer bonanza

Mr Sudhir Narang, Managing Director, BT India, said, “The BT BSNL partnership brings together the world-class capabilities of both companies to provide a comprehensive IT and communications service capability in a single service offering. Developing and delivering integrated, seamless solutions for customers, the partnership presents a single point of contact to enterprises for end-to-end service delivery.

“This provides customers with improved service, increased flexibility and reduced risks. What excites me the most is that this agreement positions the two companies as preferred partners in the management of outsourced IT and network services.”

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