The Hindu Business Line : IIM-A workshop on e-governance projects from today

Ahmedabad, Nov. 18 The Indian Institute of Management Ahmedabad will conduct a two-day workshop on the impact of e-governance projects in collaboration with Department of Information Technology on November 19 and 20.

The workshop will share the findings of the latest impact assessment study and identify new projects for the next phase. Around 50 senior functionaries from the Central and State governments are expected to attend the workshop, said a release.

The report will be released by Mr R. Chandrashekhar, Special Secretary, Department of IT. Prof Subhash Bhatnagar from IIMA who led the study, said, “Three state-level e-governance projects – vehicle registration, property registration and land records across 12 states, and three national-level projects implemented by the Income-Tax department, the Ministry of Corporate Affairs and the regional passport offices were assessed. Large samples of citizens and businesses using the manual and computerised delivery of these services were surveyed by 11 established market research agencies to measure the impact.”

According to the study, users need to make 3-4 trips to government offices on an average , wait for two hours or more in each trip and indicates corruption practices to get services.

Even in a simple service such as issue of a copy of land record, the elapsed time (submission of application to receipt of document) averaged 5 five days. For property registration and drivers licencse, the average time (over 12 States) was 32 and 23 days, respectively.However, basic computerisation appeared to have delivered perceptible benefits to citizens.

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IIM-A workshop on e-governance projects from today