Business Daily from THE HINDU group of publications Friday, Feb 13, 2009 ePaper | Mobile/PDA Version | Audio | Blogs |
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Money & Banking
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General Insurance Industry & Economy - Cars States - Other States Oriental Insurance partners MyTVS Our Bureau New Delhi, Feb. 12 Oriental Insurance Co has tied up with MyTVS, a multi brand car service solution provider, for offering its customers emergency roadside services. The agreement will cover Oriental Insurance’s 15 lakh vehicle policyholders across the country. The programme, which was launched across the country early this week, will offer such a service free-of-cost for Oriental Insurance policyholders. To address nationwide customer vehicle breakdown problems, MyTVS has trained 3,000 staff to deliver such emergency services. “Oriental customers will have to call up our call centre and we will try to provide them services in 45-60 minutes in the 19 States where we operate,” said Mr R. Dinesh, Joint Managing Director, TVS. The company, part of the TVS group, already has a customer base of one lakh through its presence in the southern parts of the country. According to Mr Ramadoss, Chairman and Managing Director, Oriental Insurance, “We hope to reach our customers through this scheme. It is in response to the customers’ needs during emergency situation when their cars breakdown or meet with an accident.” He also indicated that the company plans to launch a health policy extending over 3-5 years, instead of an annual period policy which is being offered currently . More Stories on : General Insurance | Cars | Other States
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