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Mr V.K. Mathews

Our Bureau

Kochi, Nov. 6 IBS Group, a global IT solutions company to the travel, transportation and logistics sector, has adopted a Business Consulting Service model as a one-stop IT shop for customers in the air transportation business.

The Business Consulting Service model would facilitate the innovation of customer business and enable transformation to achieve profitable growth of customer business besides providing next generation systems to support new business process, Mr V.K. Mathews, Chairman and Chief Executive Officer of IBS Group, told reporters here.

Travel, transportation and logistics in the global air transportation market is estimated at $3.2 trillion and the launch of Business Consulting Service model is expected to position IBS as a strategic service provider in the aviation industry, he said.

Mr Mathews added that through the business consulting service model, the company would help the customers to improve customer revenue and market share; reduce cost of business operations and help them to manage their growth.

He pointed out that the aviation industry globally has seen a loss in excess of Rs 50,000 crore in 2008 and the situation is unlikely to improve during the current year. The irrational rise in the fuel costs, in early 2008, hit several airlines.

The global recession that followed, led to lower volumes in both passenger and cargo traffic.

IBS, he said, has launched Business Consulting Services as a major line of business to accelerate its growth in the next five years.

The new model will position the company as a value adding strategic service partner to its global customers.

The company, which has established a global leadership position in all the three airline market segments — passenger management, cargo management and airline and airport operations, is targeting a business turnover of $225 million by 2012. It has acquired five global companies in the last six years.

Its customers, numbering over 150, include some of the world’s best airlines, busiest airports, leading cruise lines, oil and gas companies. Besides, the company accounts for over 20 per cent of the software exports from Kerala, he added.

The company also expanded its presence to Russia and Latin American countries and has also forayed into the rail segment by signing up with a major European railway passenger services provider, he said.

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