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Calcutta Telephones seeks damages from Reliance

Our Bureau

"We cannot allow our consumers to suffer with damaged lines on account of Reliance.''

KOLKATA, March 21

CALCUTTA Telephones (CT) has sought compensation from Reliance Industries Ltd (RIL) for damaging its cables, while asking them to co-ordinate with CT in the matter of laying cables for an optical fibre network through the city.

Mr S.P. Chakravarty, Chief General Manager, CT, told newspersons on Thursday that RIL had been told to inform CT a week ahead of their plans of digging up a particular area which would be done in the presence of a senior official.

A series of meetings between CT and RIL have already been held to thrash things out.

CT officials later said that while compensation has been sought for damages already caused, the issue at stake was the service to the CT's customers.

"After a great deal of hard work, we have been able to live down our image of a fault-ridden service provider, and we cannot allow our consumers to suffer with damaged lines on account of Reliance,'' they added.

Mr Chakravarty, who had called a press a conference to announce the launch of CT's newest service - Centrex - said that CT was the first to introduce this service which allows two or more people to form a group and talk for a fixed charge.

Centrex can be availed of by residential customers as well as commercial customers when it will work as a virtual PABX.

However, this facility will exclude calls beyond the CT area as well as calls between an ISP provider and clients and call centres.

While the revenue impact has not been assessed as yet, CT is preparing itself to garner revenue of around Rs 1,000 crore this fiscal.

Mr Chakravarty also said that after the drastic reduction in STD rates, traffic volume had increased even as "meter-call units'' had dropped.

Describing CT as one of the most modern digital telecom networks in the country, he said that this was the largest metro district of BSNL.

With 14.3 equipped capacity and 13.3 lakh subscribers, the district was the first totally digital telecom network where telephone was available on demand.

Leased circuits of 64 KB/s to 2 MB/s were also available in the quickest time frame using managed leased-line network.

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