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NEC arm sets up service centre

Our Bureau

New Delhi , Nov. 21

NEC Solutions Asia Pacific Ltd (NECSAP) Singapore has announced the setting up of a service centre in India for its multimedia products. NECSAP is the fully owned subsidiary of the Japan-based NEC Corporation.

``The service centre aims to provide comprehensive after-sales customer care for the entire NEC multimedia products range including quicker repair turnaround and remote fault rectification for home owners, corporations and Government users alike,'' Mr David Ng, Senior Vice-President, NECSAP, told newspersons.

In addition to service level agreements, the service centre will provide service-level agreements for customers based on their specific business needs.

He refuses to divulge the amount of investment made in the centre.

``The service centre will have a branch in Mumbai and we are looking to expand to Bangalore and Hyderabad later.''

The NEC multimedia product range includes LCD monitors, plasma displays and projectors, targeted at the commercial segment, primarily in areas of education and services.

Meanwhile, a company official said that NEC Corporation might look to set up a full-fledged marketing subsidiary in India at a later stage to market additional products in its portfolio, including biometrics.

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