Financial Daily from THE HINDU group of publications
Friday, Aug 06, 2004
Financial Daily from THE HINDU group of publications Friday, Aug 06, 2004 |
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Info-Tech
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IT-enabled Services Reliance Infocomm launches call centre in Chennai Our Bureau
Chennai , Aug. 5 RELIANCE Infocomm Ltd has inaugurated its call centre in Chennai to attend to customer calls from the four southern States. The centre, spread over 8,000 sq. m, can now seat over 1,200 customer service personnel. It will be expanded to seat over 3,000 personnel, according to a Reliance Infocomm press release. This is the first regional call centre that Reliance Infocomm is establishing after the all-India call centre at Dhirubhai Ambani Knowledge City in Navi Mumbai. The Chennai call centre, at suburban Padi, will attend to the service needs of the southern States and attend to customer calls on a 24x7 basis. Calls from across the country, including the South, are now being attended to by the all-India call centre. According to the release, the centre is equipped to handle specific needs of the South as the personnel have been trained to speak in the local languages, apart from in English.
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